Patient experience and feedback

Each year we participate in the national survey conducted on behalf of NHS England. The latest survey results can be found on the NCPES website.

There was no survey in 2019 or 2020 due to the global pandemic Covid-19. In 2021 the survey structure will change following consultation with the national advisory group.

The Cancer Partnership Group was formed in 2003 and consists of people living with cancer and their carers with a focus on supporting the work of the clinicians, nurses and managers in improving cancer services at Mid Yorkshire.

Members are current or former cancer patients or their carers who live locally and want to use their experience to help develop new services and make improvements to existing ones. The group ensures the patient’s voice is heard.

The group meets every two months with the senior cancer management team and their views are sought to support the delivery of cancer services and enhance the patient experience. Group members are involved in areas such as patient experience, patient care, patient information, peer review and facilities.

If you have a patient or carer who would like to join this group, please contact Keely Clawson, Lead Cancer Nurse, by email

The aim of the panel is to support cancer patients, carers and anyone effected by cancer to get involved with and influence the work of the Cancer Alliance.

The panel ensures the patient voice is heard and broad representation is available. For more information or to be involved visit the  Cancer Alliance website.

This group are an information and support network for people affected by cancer. They support patients in the Yorkshire and Humber region.

Visit the Yorkshire Cancer Community website for more information.

Wakefield Healthwatch are a local independent champion for people who use healthcare services in the Wakefield district and provide advice, information and signposting but also gather views and feedback of experiences. Find out more about Healthwatch Wakefield.

Kirklees Healthwatch provide the same service but to the people of the Kirklees district. Find out more about Kirkless Healthwatch.

This team are based in Mid Yorkshire Teaching NHS Trust and are able to take comments, expressions of appreciation and process any complaints when things haven’t gone as you expected. You can find more information on our patient information leaflet.

How to tell us about a concern make a complaint or express your apppreciation.pdf [pdf] 212KB