Forget-me-not Carers Passport

Dementia forget-me-not

The Trust’s campaign to improve care for patients living with dementia continues to make progress with the launch of a new Forget Me Not Carers Passport.

This credit-card sized passport is given to the nearest relative or primary carer for any of the Trust’s patients who are living with the condition, or memory problems that may mean they need to see the patient frequently.


This enables the holder of the passport to:

  • Visit outside normal visiting hours – provided they inform ward staff
  • Provide assistance with personal care
  • Provide assistance at mealtimes
  • Be actively involved in discussions about their loved one’s care, treatment and discharge
  • Provide support to the patient when having investigations in hospital – for example, attending x-rays or giving blood samples


The ward manager must authorise the passport to be handed to the carer. The carrier of the passport can request a personal password where they can request personal or sensitive information over the phone if they need to.

Dementia lead nurse Anita Ruckledge said: “We have decided to launch this passport as a result of feedback from people who care for those living with dementia, who said they wanted more information on visiting their loved ones out of hours, or supporting them in their treatment.


“In developing the passport, we spoke to a wide variety of people, but most importantly we spoke to the experts – the people who are living with dementia.”


The passport has already been piloted on Gate 43 at Pinderfields Hospital. It is now being rolled out to other elderly care wards across the Trust.


Muriel Watson, who has been visiting her sister Margaret during her stay in hospital, said: "The carer passport is brilliant. We are really pleased with it and so pleased to be one of the first carers to use it. We have our own personal password . We can visit out of hours and have a cup of tea on the ward with our sister when we visit."

You can find out more about the passport by emailing Dementia lead nurse

Anita Ruckledge.

Anita